Engineered for the chaos of real calls
Voice AI Agents
as a Service
We build and run voice AI agents that handle millions of real calls [noisy lines, heavy accents, unpredictable customers] and plug into complex enterprise systems.
Fast deployment, no IT burden
We start with your workflows, encode your rules, and connect the agent into your systems. Under the hood we own the stack end-to-end. Self-hosted from AI to SIP trunking for compliance and speed [tuned for <300ms responses], and open-sourced as OpenTalk ↗︎.
AI built for real-world phone calls
Trained on noisy production audio with accents, overlaps, and bad lines. Tuned for sub-second responses and natural conversation flow. Works where demo-only bots fail.
Seamless call center integration
Direct integration with Genesys, Avaya, Asterisk, and more. We handle SIP trunking, routing, and configs so you can deploy without disrupting your setup.
Custom analytics, full visibility
Dashboards built around your KPIs. Track resolution rates, CSAT, and efficiency in real time — then drill into any call to see exactly what happened.
Use cases
Proven workflows across industries
Banks, insurers, and financial firms are using our agents right now to deliver instant, personalized support for routine tasks so your team can focus on conversations that need a human.
Inbound call routing and escalation
Identity verification
Appointment scheduling
Knowledge base queries
Insurance claim filing
Automate routine support calls while keeping the option to escalate complex cases to live agents. Reduce wait times, improve customer satisfaction, and free human operators for high-value interactions.
Promise-to-pay collection
Payment confirmation and fee info
Payment plan modifications
Transaction verification (AML)
Card blocking or activation
Handle sensitive financial processes with speed and accuracy. Collect and confirm payments, modify plans, and verify transactions — all with compliance built in.
Lead qualification
Personalized offer presentation
Product explanation
Insurance renewal
NPS surveys
Turn outbound and follow-up calls into real results. Qualify leads, present offers, renew contracts, and run NPS surveys with a consistent, high-quality experience.
Document collection reminders
Outbound document sending
Account management updates
Keep workflows moving without chasing customers manually. Automate document collection, send reminders, and handle account updates without tying up your team.
Built for where calls get messy
State of the art AI
for real phone calls
We control the full stack [speech recognition, LLM, TTS, telephony] so we can optimize for the reality of live calls. Infrastructure optimized for AI inference meets continuous learning from production traffic—your system gets smarter with every conversation. Ready for whatever customers throw at it.
Check all features
↗
open source
OpenTalk: Infrastructure for Voice AI
We built a production voice AI platform that powers agents at Dialo. Now we're turning it into OpenTalk — a common platform to accelerate voice AI adoption across every vertical. We believe real value comes from solving problems together, not hoarding tech alone. Join as a founding engineer ↗