Scaling personalized customer care.

We are on a mission to improve customer service experience and help companies better understand their users.

About us

We are a remote team of highly ambitious people passionate about technology. Our Voice Conversational AI technology is used by a few dozens of Enterprise and medium businesses and processes 2000h of phone calls monthly. Based on our learnings we have developed a roadmap that combines visual programming, advanced software 2.0 and workflow automation which we believe will unlock the potential of mass adoption of AI-virtual agents in customer care.

Phone call icon
Make phone calls automation work
Visual Programming
NLU
Analytics
Connection icon
Scale automated conversations up by unlocking business implementation obstacles
Adaptive workflows
Omnichannel
Software 2.0
Users icon
Take over user management due to key role of communication
Deep customization of customer journey
Predictive analytics
Speech as default of concurrent transactional interface
Dialo logomark

Our vision is that personalized contact will enable deeper relationships between users and businesses and turn all interactions into a unified long term customer journey. We want to be in the center of it.

Learn how

Meet the team

Meet the team. Michał.

Michał

I love tech startups. I was super lucky to be successful with one of the first projects I had founded - an online currency exchange fintech with EUR 3bn annual turnover at the point when I exited the company.

In Dialo, I find the potential to influence millions of people by better conversations thrilling! In my experience poor customer care is a prevailing problem among companies in different industries dealing with large user bases. I am excited to compete with a bunch of really good companies in defining the best tech framework for resolving that. My job is to create an environment for hiring the brightest people and bring the product that we’re building out to the world!

Meet the team. Wojtek.

Wojtek

It all started with the first gen iPod Touch. I taught myself how to program at the age of 14 and I didn’t wait long before landing my first job as an iOS developer. Soon enough I dropped out of high school and began full time work. I have contributed to multiple projects in various parts of the stack - mobile, web, and backend. I have contributed to Open Source projects since the beginning of my career. Most recently I focused on Reason. I created a React implementation in Reason which powers the Onivim editor. I am setting the highest possible bar for myself and all my work. My biggest responsibility at Dialo going forward is to implement a pragmatic engineering culture where we reason about our work through first principles and understand the whys behind all decisions.

Meet the team. Dawid.

Dawid

I started with Art Studio for Commodore 64 where I drew my first digital art using a joystick. Since then I went through a unique transition from a graphic designer to UX developer, mastering visual design tools, visual programming environments as well as the newest JavaScript libraries and frameworks for designing seamless user experiences. Before Dialo I’ve been designing for designers at a French unicorn BlaBlaCar where I built and developed a design & prototyping system. I’m an early and avid contributor to OrigamiStudio prototyping community. I’ve both bombed and killed at comedy open-mics. My goal at Dialo is to build the most complete and approachable AI conversation design tool ever.

Meet the team. Paul.

Paul

I cofounded a startup in the food tech industry where I designed and built a fridge that knows who took what out of it. Those fridges now cater for dozens of thousand employees across France. Later on, I became the CTO of a major French political party where I handled the data aspect of a political campaign. I'm now joining Dialo to work on pretty much everything that runs on a computer and is statically-typed. I'm very excited to use some of the most cutting-edge pieces of technology out there, namely OCaml, ReasonRelay, ReScript, NLP and many more! Linguistics enthusiast, category theory connoisseur and typeface anorak, I'm also available for hire to entertain your guests at birthday and wedding parties.

Meet the team. Daniel.

Daniel

My interest in NLP goes back to my childhood, dreaming of thinking machines and talking robots. So I jumped head first into research at the intersection of linguistics and computer science. In my academic life, I worked on formal methods, grammar-based machine translation and automata theory. Later, my career in industry focused more on data-driven approaches and the exciting world of machine learning. I’m driven by a passion for knowledge and a desire to contribute to solutions that will help people communicate better. Life is a journey and we never stop learning.

Meet the team. Radek.

Radek

I was born to work with people. I love to convince others to ideas that I deeply believe in, especially pioneer ideas subverting the dominant paradigm. Convince, influence, encourage – that’s all sales hidden behind pretty words. We all sell 24/7, our visions, ideas, beliefs. What's most mesmerizing in it is that you never know how the dots will connect backwards in the end. So, let’s give it a shot! I have worked in many roles since I was 17 in the UK, France, USA and Poland. From the large corps like P&G or NIVEA to small startups supporting sales roll-out with cold mails, then creating a product defending against them, finally cracking the status quo in the voice customer care world. My role is to show that Dialo is the new black.

Join us

Create the new era of personalized customer care with us. We are looking for exceptional talent to join our team.

Remote

AI Engineer

Dialo creates technology to drive new era of personalized customer care. We exist to improve customer service experience and help companies better understand their users.

Remote

Software Developer - Frontend

Dialo creates technology to drive new era of personalized customer care. We exist to improve customer service experience and help companies better understand their users.

Remote

Software Developer - Backend

Dialo creates technology to drive new era of personalized customer care. We exist to improve customer service experience and help companies better understand their users.

Remote

Software Developer - OCaml/Reason

Dialo creates technology to drive new era of personalized customer care. We exist to improve customer service experience and help companies better understand their users.

About Mid-term goals NLU Manifesto Team Join us