Scaling personalized customer care.

We are on a mission to improve customer service experience and help companies better understand their users.

About us

We are a remote team of highly ambitious people passionate about technology. Our Voice Conversational AI technology is used by a few dozens of Enterprise and medium businesses and processes 2000h of phone calls monthly. Based on our learnings we have developed a roadmap that combines visual programming, advanced software 2.0 and workflow automation which we believe will unlock the potential of mass adoption of AI-virtual agents in customer care.

Phone call icon
Make phone calls automation work
Visual Programming
NLU
Analytics
Connection icon
Scale automated conversations up by unlocking business implementation obstacles
Adaptive workflows
Omnichannel
Software 2.0
Users icon
Take over user management due to key role of communication
Deep customization of customer journey
Predictive analytics
Speech as default of concurrent transactional interface
Dialo logomark

Our vision is that personalized contact will enable deeper relationships between users and businesses and turn all interactions into a unified long term customer journey. We want to be in the center of it.

Learn how

Meet the team

Meet the team. Michał.

Michał

I love tech startups. I was super lucky to be successful with one of the first projects I had founded - an online currency exchange fintech with EUR 3bn annual turnover at the point when I exited the company.

In Dialo, I find the potential to influence millions of people by better conversations thrilling! In my experience poor customer care is a prevailing problem among companies in different industries dealing with large user bases. I am excited to compete with a bunch of really good companies in defining the best tech framework for resolving that. My job is to create an environment for hiring the brightest people and bring the product that we’re building out to the world!

Meet the team. Wojtek.

Wojtek

It all started with the first gen iPod Touch. I taught myself how to program at the age of 14 and I didn’t wait long before landing my first job as an iOS developer. Soon enough I dropped out of high school and began full time work. I have contributed to multiple projects in various parts of the stack - mobile, web, and backend. I have contributed to Open Source projects since the beginning of my career. Most recently I focused on Reason. I created a React implementation in Reason which powers the Onivim editor. I am setting the highest possible bar for myself and all my work. My biggest responsibility at Dialo going forward is to implement a pragmatic engineering culture where we reason about our work through first principles and understand the whys behind all decisions.

Meet the team. Dawid.

Dawid

I started with Art Studio for Commodore 64 where I drew my first digital art using a joystick. Since then I went through a unique transition from a graphic designer to UX developer, mastering visual design tools, visual programming environments as well as the newest JavaScript libraries and frameworks for designing seamless user experiences. Before Dialo I’ve been designing for designers at a French unicorn BlaBlaCar where I built and developed a design & prototyping system. I’m an early and avid contributor to OrigamiStudio prototyping community. I’ve both bombed and killed at comedy open-mics. My goal at Dialo is to build the most complete and approachable AI conversation design tool ever.

Join us

Create the new era of personalized customer care with us. We are looking for exceptional talent to join our team.

Remote

AI Engineer

Dialo creates technology to drive new era of personalized customer care. We exist to improve customer service experience and help companies better understand their users.

Remote

Software Developer - Frontend

Dialo creates technology to drive new era of personalized customer care. We exist to improve customer service experience and help companies better understand their users.

Remote

Software Developer - Backend

Dialo creates technology to drive new era of personalized customer care. We exist to improve customer service experience and help companies better understand their users.

Remote

Software Developer - OCaml/Reason

Dialo creates technology to drive new era of personalized customer care. We exist to improve customer service experience and help companies better understand their users.

About Mid-term goals NLU Manifesto Team Join us